Wireless Internet Reviews
Sprint Mobile Broadband Service for Wireless Internet
Overview
Serving over 52 million customers, Sprint-Nextel is the third largest wireless carrier in the United States. Sprint's home offices are located in Overland Park, Kansas.
In 2005 Sprint purchased Nextel for 35 billion dollars, mainly dropping the Nextel name and logo from use on any products aside from the iDEN walkie talkie phones. They claim the largest mobile broadband service in the United States and currently pave the way in adopting wireless internet technology.
Pros: The Sprint mobile broadband service has the fastest posted speeds of any other wireless internet provider. There is no activation fee, a wide range of modems and the service itself is competitively priced. The service also includes some roaming and allows for additional roaming.
Cons: Sprint does charge a cancellation fee of 200 dollars if you cancel before the end of their two year mandatory contract.
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Detailed Provider Information
Plans: Sprint offers one mobile broadband plan. Their mobile broadband connection plan comes with 5 gigabytes of data transfer for one flat rate of $59.99 per month. It also comes with 300 megabytes per month of roaming off the Sprint network. There a charge of 3 cents per kilobyte for going over the 5 gig limit.
Customer Service: Customer service for the Sprint mobile broadband service is available via a toll free number 24 hours a day, seven days per week. Additionally, customer service is also available via email, online chat and at Sprint retail locations.
Credit Check: Yes
Contract: Yes, there is a two year contract requirement for the Sprint mobile broadband plans.
Payment Options: Payments can be made for Sprint mobile broadband via telephone, online, by mail or at Sprint retail locations. Payments in the form of cash, check, money order, credit cards, debit cards, pre-authorized direct debit and electronic funds transfer are accepted.
Bandwidth Restrictions: Sprint boasts itself as the largest mobile broadband network in the United States with the fastest posted speeds. Upload speeds range from 350-500 kbps peaking at 1.8 mbps and download speeds range from 600-1400 kbps peaking at 3.1 mbps.
Activation Fee: There is no activation fee to start with Sprint's broadband service.
Cancellation Fee: The maximum cancellation fee for discontinuing your Sprint wireless internet service while still under contract is $200.00.
Roaming Charges: The Sprint broadband plan includes 300 megabytes of roaming each month. Anything over 300 megabytes is charged at 3 cents per kilobytes.
Modems and PC Cards: Sprint offers a wide variety of PC Cards and USB key modems ranging in price from $49.99 (with instant rebates and contract agreements) to $329.99 (assuming no instant savings or contract agreements).
Some of the Available Modems and PC Cards are listed below:
Sierra Compass 597 USB key with MicroSD Slot
Novatel Merlin EX720 ExpressCard
Sierra Aircard 595 PC Card
Sierra Aircard 597E ExpressCard (shown)
Coverage Map: Sprint Mobile Broadband Coverage Map
Captian RonUsed to use AT&T but find Sprint mobile broadband much more reliable. A bit cheaper than AT&T but we are still getting shafted on data rates. Had some pretty good speeds with Sprint but like all other networks they are a long way off what I'd call broadband speeds.
Mike the MaverickI've been stuck with dialup for too long. So when I found out EVDO and wireless internet I thought I'd give Sprint a try as I already have a phone with them. So far so good, it's better than my old dial up connection.
spintoxSet this up at home and worked well for about 2 months. Customer service was terrible and tried to tell me nothing was wrong. Eventually they sent me another modem and service worked well for about another month then the speeds dropped again. Now stuck with a crappy connection speed and facing a large cancellation fee. Not worth the hassle!
