Wireless Internet Reviews

T-Mobile HotSpot Wi-Fi Hotspot Service

Overview

Headquartered in Bonn, Germany T-Mobile is a subsidiary of Deutsche Telekom. Currently T-Mobile has the fourth largest wireless network in the United States and it is the sixth largest mobile service provider in the world with over a hundred million subscribers globally.

T-Mobile operates across the United States and throughout Europe and was the first international company to do so.

Pros: If you are already have a phone contract with T-Mobile, you can add a HotSpot plan at a reasonable rate and with no annual commitment.

Cons: Early cancellation can be met with a hefty cancellation fee, up to $200. T-Mobile do not offer a flat fee for roaming on to a partner network or offer any deals international packages. They only offer 8,900 T-Mobile HotSpots in the United States and roaming charges apply on all their partner networks.


 

Detailed Provider Information

Plans: There are a number of Wi-Fi hotpsot plans available from T-Mobile. For current T-Mobile subscribers there is the T-Mobile Unlimited National plan, which provides unlimited access to T-Mobile's HotSpot Network for an additional $9.99 per month. Customers with Wi-Fi enabled mobile devices can add unlimited Wi-Fi on those devices for $4.99 per month. Non-subscribers can choose from the following plans. The Unlimited National - Annual plan costs $19.99 per month for unlimited Wi-Fi access and requires a one-year commitment. The Unlimited National - Month to Month plan is $29.99 per month for unlimited Wi-Fi access, but requires no contract. A Day Pass costs $5.99 and provides unlimtied Wi-Fi access for 24 hours from the time of first login. Finally, the Pay As You Go plan costs $2.99 for the first 60 minutes of service, whether they are all used or not, and 5 cents per minute thereafter.

Customer Service: There is a toll free number available for T-Mobile HotSpot customer service available 24/7. Alternatively you can reach customer service by email.

Credit Check: Yes

Contract: You can choose between a monthly plan or a 12 month contract.

Payment Options: T-Mobile customers can pay by electronic check, credit card, in-store or automatic monthly payments by credit card.

Bandwidth Restrictions: Monthly payment plans offer unlimited access to all T-Mobile HotSpot locations in the United States.

Activation Fee: There are no activation fees for this service.

Cancellation Fee: Early cancellation will result in $200 charge or the total of the remaining monthly charges for the fixed term depending on which is less.

Roaming Charges: You will have to pay roaming charges when using T-Mobile partners hotspots. The prices vary greatly from location to location. Expect to pay anywhere from $0.07 per minute up to $0.18 per minute. Or for a full days session you can pay up to $6.99 at some locations.

Coverage Map: T-Mobile Wi-Fi HotSpot Coverage

Average User Rating: None

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March 10, 2010

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